I have collaborated with Angela Dowd to create an online course that discusses implementing the Noble Enterprise business model. The course is in test mode right now but this blog entry will allow users to post their comments and assignments.
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Exercise I
This is a test
Exercise 1 — Noble Enterprise Video: thought the video was clear and concise and that the pillars of a Noble Enterprise were explained well. More time could be spent on The Sources of Competitive Advantage (Outer and Inner) chart. The company I’m working for currently has some of the dimensions of a NE but needs more emphasis on Human Growth and Freedom w/i Structure.
5 Ways to Improve Workforce Performance Course: Exercise 2 (5 Sketches): ‘correct’ answers support the NE pillars; ans to sk 2 (tell sales reps to lv) might be difficult for even a NE to do — probably more likely that Sales SVP might call the customer after sales call to explain values(esp respect for employees); in sk 5, could actually combine parts of ans 1 and 3 with 2 to make a complete soution.
Exercise 1 – I thought the video did a nice job of succinctly explaining the 5 pillars. The 5 pillars really emphasize that the way employees are treated within the business will lead to higher motivation and innovation and better serve the external customers, vendors etc. I have worked in companies that claim to treat their employees well but, in reality, they don’t. They patronize them and stifle their creativity. I have seen the difference a company that values and respects their employees can make. It leads to a synergy that provides better value to all of their stakeholders.
Exercise II – Sketch 1 employee involvement creates buy-in and ownership. More motivating than cuts in pay! People like to be valued.
Sk 2 – an interesting ethical dilemna. Not every customer is worth it!
Sk 3 – having a growth path is very important. Not all employees will participate but some will eagerly jump in.
Sk 4 – Wouldn’t we all like this sort of an atmosphere in our companies?
Sk 5 – I’m not sure of this one. I’ve never really thought that the competitive nature of team against team is always productive.