Leadership Success: Two Stories with Opposing Views

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An old TRUTH: Business is built on a foundation of TRANSACTIONS. Accountants see the health of those transactions as determining business success. Revenues are the sum of sales transactions. On the other side of the equation are expenses, and those are seen too as transactions. So also with investments. Get those transactions (sometimes called “deals”) […]

The Power of WORDS – Especially from the Leader

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A colleague (Ken Bardach) and I are working on a book called The Noble Leader. The project involves identifying and surveying leaders we think are noble leaders. We intend to use the results of that survey to provide inspiring examples of Noble Leadership for the book. We have over 40 candidates on our list and […]

“View from the Top” overlooks the HR officer.

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C”X”O’s share their views of the pressing issues facing business and their companies in a recent WSJ article. My question: Where is HR? Both in terms of people challenges and in terms of the function that runs the people side of the business: the HR professional. The article is actually a whole section of the […]

Maintaining your Company’s REPUTATION in the Face of Bad Events

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Question: How do you and your company respond when things go bad? – Deny they happen? – Ignore them? – Acknowledge them? – Acknowledge them – and do something about them? – Acknowledge and do something about them – immediately? HOW you respond to bad events can make or break your reputation. How FAST you […]

Innovation: Here’s an often Overlooked Source

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Bloomberg recently reported on a study of sources of innovation, and ranked the states according to the “factors” that generate innovation. MSN Money introduced the subject this way http://money.msn.com/investing/the-20-most-innovative-states-in-america: “Digital bragging rights “California’s tech cred is unmatched. The Golden State is home to many of the world’s digital giants, such as Apple (AAPL) and Google […]

A Message in the Dark of Night

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If you are out of work or underemployed, and have grown weary and disheartened by your search, I urge you to read this blog post. If not, please pass it along to someone who is in that situation. It’s a story of how one person (me) heard a message that changed my thinking about a […]

Read More employment, Spirit, underemployed

Breakthrough Publications

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This blog post provides recent news about Gillett Publications. (If you’re on our mailing list, you have already received this. If you’re not on our mailing list and would like to be, click here and find the subscription in the lower right.) Recently I stood back from my work – long enough to collect my […]

Memo to the Millions of People who have Quit Looking for a Job

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One Giant Leap for a Woman; One Small Step for the Economy There are two stories out there about the economy. One story is that the economy stinks and it seems impossible to get a decent job. (There’s plenty of hard data to back up that story.) On the other hand, the other story is […]

Human Rights INCLUDES Freedom!

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It’s the Fourth of July – time to celebrate our independence and birth of our nation. Ever think about how revolutionary it was at the time to claim in our Declaration of Independence …”that all men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, […]

If You Received World Class Customer Service…”

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…. the sign said at the check-out counter of the Men’s Wearhouse in Sarasota FL, where I recently had bought a tux shirt and studs. I had come back to return the studs because unbeknownst to me, the shirt I had bought there already had studs. As I read the sign, I expected it to […]