If You Received World Class Customer Service…”

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…. the sign said at the check-out counter of the Men’s Wearhouse in Sarasota FL, where I recently had bought a tux shirt and studs. I had come back to return the studs because unbeknownst to me, the shirt I had bought there already had studs. As I read the sign, I expected it to […]

People AND Profit: Reminders in the News of their Interconnection

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It seems like the business community must repeatedly relearn this truth: That People and Profits go together. It’s not one or the other. It’s not Profits over People, as critics of Wall Street claim the financial community embodies. Likewise, only focusing on People, without determining how people will generate Profits does not work either. Some […]

Part III: Fixing Capitalism

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How CEOs can lead the way in completing the transition to a full Human Capitalism Over the past 50 years, Human Capitalism has steadily advanced, fueling business prosperity – and senior executive compensation. Meanwhile, employee prosperity has lagged. These two opposite trends beg the question: Whither Capitalism? In the two prior blog posts in this […]

Part II: An Ailing Capitalism – the Great Economic Disconnect:

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A “Perfect Storm” of Pain for the Average Worker. Some critics want to destroy Capitalism. Here’s what needs fixing. A Human Capitalism has emerged over the past fifty years. As discussed in the prior post, that has helped some companies succeed far beyond those who don’t value the human ingredient. However, there is much pain […]

The Evolution of HUMAN CAPITALISM and the Role of CEOs in Recognizing the Human Ingredient in Business Success

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This is the first in a series of three blog posts exploring the development of HUMAN CAPITALISM, the Occupy Wall Street movement and pains of the average worker, and identifying further advances needed in HUMAN CAPITALISM. The complete set was used earlier this year in the executive program at the Northwestern University Kellogg School of […]

Building Competitive Advantage -Three Keys: Introducing the Noble Enterprise Pathway to Success program

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Let’s talk “Competitive Advantage”. What makes you and/or your business better than others? If you can answer that question – and convey that answer to others, you’re bound to increase your likelihood of success dramatically. I’d like to offer three keys for you to consider:

How to achieve Sustainable Peak Company Performance

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Most companies at one time or another stand back from the day-to-day company business and ask just that question: How can we achieve superior Company performance? Furthermore, how can we design and set in place the management processes that will keep us performing at that level?

Start Your Engines: It’s Time to Resume Building Your Business

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While many companies still remain almost “locked down” with a clamp on spending, waiting for the economy to recover, now may actually be just the time for you and your company to shift into action. Those who act early will seize an opportunity caused in part by the economy’s having stopped its free fall – […]

MANAGING Through Difficult Economic Times: Nine Lessons for Leaders

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How are you managing through these difficult times? Over the past month, I’ve spoken to several groups of managers and executives in the Northeast and Midwest (of the US) on the subject of: “Energizing Performance and Motivation in Difficult Economic Times”. I asked them two basic questions: 1) Is your business revenue stagnant or declining? […]

Time for a “Kinder, Gentler” Capitalism?

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The “Noble Enterprise” business model uplifts people and profit. As we witness the decline and implosion of major companies, with the ensuing government attempts to shore up some of these companies and the very economic system within which they operate, we wonder not only “What went wrong?” but also “There must be a better way […]